Our Core Values – New Orleans Restoration Team
Over 156 5-Star Reviews
Free Estimates and Quotes
100% Satisfaction Guaranteed
Child, Family & Pet Safe Steps
24-Hour Emergency Service
Fully Licensed & Insured
156+ ReviewS
Licensed & Certified
100% Satisfied clients
Certified Damage Restoration Specialists
What Our Customers Say
Our basement completely flooded after a heavy downpour, and I panicked seeing all that standing water. Your crew arrived within two hours, pumped everything out, and set up industrial dryers. They saved our family room from total ruin, and I couldn't be more grateful.
We discovered a terrifying patch of black mold behind our bathroom drywall during a minor remodel. The team handled the containment so professionally and kept us informed through every step of the cleanup. Now our home is safe again, and we finally have peace of mind.
A burst pipe turned our kitchen into a swimming pool at 2:00 AM on a Saturday. I called their emergency line, and they were at my door in less than an hour to stop the damage. Their fast action saved our expensive hardwood floors from being warped.
Dealing with the aftermath of a kitchen fire was stressful enough without having to fight my insurance company for coverage. This team took over the communication, documented all the smoke damage perfectly, and got our claim approved without any hassle. They were a total lifesaver.
We had a horrific sewage backup in the lower level that we had no idea how to safely clean up. The technicians arrived with the right gear, sanitized the entire area, and completely eliminated the odor. They turned a nightmare scenario into a clean, safe space again.
A massive tree branch crashed through our roof during a storm, letting pouring rain soak our upstairs bedrooms. The crew responded immediately, tarped the roof in the wind, and started drying out the ceilings right away. I was pleasantly surprised by how respectful and efficient they were.
Integrity in Every Action
We provide honest estimates and clear documentation for your insurance claim. Our team does the right thing by using moisture mapping to find every hidden leak behind your drywall or floors.
Compassion for Our Customers
We treat your home with respect and listen to your concerns. Our technicians move furniture carefully and use HEPA filtration to keep your family breathing clean air during the entire process.
Our Restoration Process
1
Emergency Response & Dispatch
Our dispatch team is available around the clock to answer your call and immediately deploy a certified crew to your property. We arrive quickly with a fully equipped truck—ready to secure the site and stop further damage from occurring.
2
Comprehensive Assessment
We perform a thorough, structural inspection using advanced diagnostic tools like thermal imaging cameras and specialized moisture meters to pinpoint all affected areas. Our team documents every detail to establish an accurate scope of work for your insurance provider.
3
Containment & Stabilization
Our technicians immediately isolate the impacted areas using heavy-duty containment barriers to protect the rest of your property. We then utilize professional-grade equipment to stabilize the environment and prevent contamination or deterioration from spreading.
4
Specialized Remediation
Using industry-approved protocols, our certified specialists clean, sanitize, and restore the affected structures and contents back to safe conditions. We monitor the progress daily with precision instruments—ensuring your property meets strict environmental health and safety standards.
5
Structural Reconstruction
Once the environment is safe, our in-house craftsmanship team steps in to handle all necessary structural repairs. From seamless drywall patching to complete flooring and structural replacement, we rebuild the damaged areas until your property is fully restored.
6
Final Verification
We conduct a rigorous final walkthrough with you to verify that every phase of the project meets our strict quality standards. Our team ensures all documentation is complete for your records—giving you total peace of mind before we sign off.
Why Choose Our Restoration Team
On-Site in 60 Minutes or Less
Water damage gets worse by the minute, so our local dispatch team stays ready around the clock. We arrive at your door within an hour—equipped to stop the damage instantly.
Direct Insurance Billing and Documentation
We handle the headaches by working directly with your insurance adjuster from start to finish. Our team provides the detailed, photo-backed evidence required to get your claim approved smoothly.
Certified Restoration Specialists
Our technicians are fully licensed, insured, and certified by the IICRC—the gold standard in restoration. We use advanced, science-backed drying methods to ensure your home is completely safe and structurally sound.
Heavy-Duty Industrial Equipment
Standard home vacuums and fans cannot prevent mold or structural rot. We deploy commercial-grade moisture detectors, industrial dehumidifiers, and high-velocity air movers to extract every hidden drop of moisture.
Full-Service Clean to Reconstruction
You will not have to juggle multiple contractors to rebuild your home. We handle everything in-house—from the initial emergency water extraction down to the final drywall and flooring installation.
100% Workmanship Guarantee
We treat your home as if it were our own and refuse to cut corners. If any part of our restoration work does not meet industry standards, we will return and fix it.
Excellence in Craftsmanship
Our crews follow IICRC standards for every structural drying project. We use thermal imaging and high grade air movers to ensure your building is dry and safe before we start reconstruction.
Our Damage Restoration Process
2. Mitigate
Crews stop the damage from spreading further. We extract water and board up holes to keep the building very secure.
Projects We’ve Done As The #1 Damage Restoration Company in New Orleans, LA
New Orleans Restoration Team
License #: MRSR 2498
IICRC Master Water Restorer #56222
IICRC Certified WRT, ASD, AMRT, FSRT, OCT, CCT, HST
Licensed EPA Lead Renovator R-I-84592-23-00117
OSHA Certified #41-908372614 & #22-006593402
Working Hours – 24/7/365
Monday: 10 am – 10 am
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am
