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What Is Clue Report and Why Does It Matter for Buyers?

Last updated October 23, 2026

The short answer

Understanding the Clue Report

A CLUE report, or Comprehensive Loss Underwriting Exchange report, is a standardized record maintained by LexisNexis. It logs property insurance claims typically filed over the past five to seven years. The report includes details like the claim date, type of loss, and the amount paid. It does not contain information about the property's condition that wasn't formally claimed. Obtaining this history is an important step in your due diligence as a potential homeowner, as it reveals past issues that could affect your future.

Why It's Crucial for Home Buyers

Reviewing this report before purchase helps you understand a home's history of damage. A pattern of water damage claims, for instance, could indicate persistent leaks, poor drainage, or a flood-prone location. This history directly influences your future insurance premiums and the coverage options available to you. Knowing past problems allows you to investigate further with specialized inspections or negotiate necessary repairs before finalizing the sale, potentially saving you significant future expense.

Common Claims Found in Reports

For many homes, the most concerning claims involve water. A history of water damage claims is a major red flag, suggesting the property may have underlying moisture issues that could lead to mold or structural rot. Multiple claims for similar issues, like repeated roof leaks, point to a recurring problem that may not have been fully resolved by the previous owner. Other common claims provide context about the property's exposure to regional perils and its general maintenance history over time.

  • Wind and hail damage
  • Water damage from plumbing leaks
  • Roof damage and related interior leaks
  • Theft and vandalism losses
  • Fire and smoke damage
  • Liability claims for injuries on the property

How to Request a Clue Report

The current homeowner must request the report, as it's tied to their personal insurance history. You can formally ask the seller to provide a copy during the negotiation process. Some real estate contracts include a clause making this provision mandatory for transparency. If the seller declines, it may be a sign to proceed with extra caution, insisting on a very thorough inspection and considering the reason for their reluctance.

Next Steps After Reviewing the Report

If you see water damage claims, order a specialized inspection from a qualified professional. They can check for lingering moisture, hidden mold, or compromised structural materials in walls, floors, and ceilings. For any significant past damage noted, consider getting repair estimates from qualified tradespeople, like a plumber or roofer. This information is vital for making an informed purchase decision, planning for future maintenance, and accurately assessing the home's true value and potential costs.

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Frequently asked questions

Can a CLUE report affect my insurance rates?

Yes, insurers use this history to assess risk. A home with multiple past claims, especially for water, may be seen as higher risk, which can lead to higher premiums or even difficulty securing standard coverage. Some insurers may decline to offer a policy for a home with a severe loss history. Policies vary, and your insurer decides what is covered.

What if the seller won't provide a CLUE report?

You can still protect yourself. Insist on a very thorough home inspection and consider paying for additional specialized inspections. Be especially vigilant for signs of past water damage, like stains, musty odors, or uneven floors. This diligence is crucial when historical data is unavailable.

Does a clean CLUE report mean no past problems?

Not necessarily. It only shows claims filed with an insurance company. Minor leaks or damages the owner paid for themselves will not appear. Problems that were never fixed may also be absent. A clean report is positive, but it does not replace a professional inspection of the home's current condition.

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